Max Term, Full Time, 6 Month Contract

Location: Flexible State Location with Work from Home Options!

Salary Starting from $110,000 + Super + NFP Salary Packaging Benefits (dependant on skills and experience)

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all.

Find out more about us and our purpose.

Bring your research expertise to a role with real purpose!

Mission Australia is looking for a Senior Research and Insights Officer on a 6-month maximum term contract to help us uncover opportunities to create lasting change for individuals, families and communities. In this role, you'll deliver research that translates into powerful insights, shaping strategies and highlighting unmet needs.

Your work will inform how we expand our impact and build evidence to courageously advocate for better outcomes for people and communities facing disadvantage, and influence the changes needed to create a fairer Australia.

Lead research and insights projects that strengthen Mission Australia's strategic objectives and highlight areas of unmet need.

Analyse qualitative and quantitative data to identify trends, drivers, and leading indicators that inform decision-making.

Translate complex findings into clear, practical insights that improve services, performance, and client outcomes.

Ensure research outputs are accurate, accessible, and of the highest quality through strong quality assurance processes.

Communicate research outcomes in simple, compelling ways to diverse audiences across Mission Australia and the sector.

Build and maintain strong relationships with internal stakeholders, ensuring insights are relevant and applied effectively.

Stay across emerging research trends, methodologies, and innovations to continually improve our approaches and outcomes.

Contribute expertise to cross-functional teams, supporting collaboration, creative problem-solving, and shared learning.

Tertiary qualifications in human services, social sciences, research, analytics, or a related field.

Proven experience leading research projects and applying insights to strategic outcomes.

Strong skills in both qualitative and quantitative research and analysis.

Ability to translate complex data into clear, actionable insights for diverse audiences.

Demonstrated success in building strong, collaborative relationships with stakeholders.

Strong communication skills-able to write and present research in a compelling and accessible way.

Ability to work independently, exercise sound judgment, and manage competing priorities.

A collaborative mindset with a track record of contributing effectively to cross-functional teams.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Rewarding work - every day you know you're making a real difference

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at

Click 'Apply Now' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you