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I encountered this situation when I accidentally set a rule for my supervisor's work email address. Every time she'd email me, it'd go directly to the deleted folder. To solve this, I went to upper right and clicked on the "lightning bolt" looking icon, clicked more mail options, under CUSTOMIZING OUTLOOK there's an option for "rules for sorting new messages", and I clicked on that. I then clicked on where I had seen her name/email and deleted it. That deleted the rule and I was able to get all of her emails now. (责任编辑：) |